| Duration | Commencement | Day | Time | Resource Person/s |
|---|---|---|---|---|
| 12 Months | July – 2018 | Saturday | 8.30am – 12.30pm | Ms. Malathi Algama Ms. Dayanthi Aluwihare |
Executive Secretaries & Personal Assistants Diploma
Entry requirement – English placement test
Course Content
Secretarial Practice
- Role of a Secretary
- Qualities and ethics of Secretaries
- Business administration
- Customer service
- Managing meetings
- Time management skills
- Business etiquette and social behavior
- Public relations
Business Communication (Written & Spoken)
[titles style=”4″ text=” Business Communication (Written & Spoken)”]
- Letters, emails, memos, notices
- Meeting documents
- Interactive activities for improving vocabulary, reading and comprehension
- Remedial grammar
- Skill in Power Point Presentations
- Report writing